Which term refers to a manager's activities as a figurehead, company leader, or liaison?

• A. Interpersonal Roles
• B. Informational Roles
• C. Empowerment
• D. Strategic Planning

Answer: (A)

Interpersonal roles describe a manager’s activities as figurehead, company leader, and liaison. In Mintzberg’s framework, these roles center on people and relationships both inside and outside the organization. A figurehead performs symbolic duties for the organization, a leader motivates and directs team members, and a liaison connects with other departments or external partners to maintain networks. These functions differ from informational roles (which focus on processing and sharing information) and from empowerment or strategic planning (which are practices or processes rather than the interpersonal set of duties). Because the described activities align specifically with managing people and relationships, the best term is Interpersonal Roles.