Which process involves grouping jobs together so that similar or associated tasks and activities can be coordinated?

• A. Departmentalization
• B. Division of Labor
• C. Specialization
• D. Centralization

Answer: (A)

Grouping jobs into units that handle similar or related tasks to coordinate work is departmentalization. This approach puts related activities under a common manager or department, which makes communication, supervision, and standardization easier and helps align resources and processes across the organization. Departments can be organized by function (like marketing, finance, or production), by product, by geography, or by customer segment, all with the aim of coordinating similar work more effectively.

Division of labor focuses on breaking work into specialized tasks to improve efficiency at the individual level; specialization narrows what a worker does; centralization concerns where decision-making authority resides rather than how work is grouped.