Which option describes groups that operate without formal supervision and are empowered to manage themselves?

• A. Self-managed Work Teams
• B. Matrix Structure
• C. Organization Chart
• D. Product Departmentalization

Answer: (A)

Self-managed work teams are groups that take on planning, organizing, and controlling their own work with minimal external supervision. They have the authority to assign tasks, decide how to do the work, schedule activities, and solve problems, with shared accountability for outcomes. This level of autonomy tends to boost motivation and responsiveness because team members are empowered to make decisions closest to the work and to collaborate toward common goals that align with the organization’s objectives. It does, however, require clear goals, defined boundaries, and good communication and training to function smoothly.

The other options don’t describe this autonomous operating style. A matrix structure involves formal supervision and dual reporting lines, not pure self-management. An organization chart is just a diagram of who reports to whom, not how teams operate. Product departmentalization groups work by product lines, which is a structural choice rather than a description of empowered, self-directed teams.