The order and design of relationships within a firm; consists of two or more people working together with a common objective and clarity of purpose.

• A. Organization
• B. Organization Chart
• C. Reengineering
• D. Problem-solving Teams

Answer: (A)

This question targets how a company is arranged to get work done—the way people, departments, and roles relate to one another to pursue a shared objective. The idea described—an ordering and design of relationships within a firm where two or more people work together toward a common purpose with clear aims—points to the organization itself. The organization is the structure that defines who is responsible for what, how tasks are coordinated, and how authority and communication flow to align effort toward a common goal. A chart, while useful, is just a visual representation of that structure, not the structure itself. Reengineering focuses on changing processes, often radically, rather than the overall arrangement of people and relationships. Problem-solving teams are temporary groups formed to tackle specific issues, not the ongoing design of an entire firm. So the best fit for the concept described is the organization.