Managers who design and carry out operation plans for ongoing daily activities belong to which level of management?

• A. Supervisory (first-line) Management
• B. Middle Management
• C. Top Management
• D. Senior Management

Answer: (A)

The level being tested is the one that handles daily operations on the front line. Supervisory or first-line management designs and carries out operation plans for ongoing daily activities because they are closest to the work and directly supervise non‑management staff. They schedule tasks, assign work, monitor performance, and respond to day-to-day issues to keep production or service running smoothly.

By contrast, middle management focuses on coordinating across units and translating higher-level policies into plans for departments, while top and senior management set strategic direction and long-term goals rather than the routine tasks of daily operations. A practical example is a floor supervisor who plans the day’s production tasks, assigns personnel and equipment, and oversees the execution to ensure the plan is followed.