In a managerial framework, which category of roles includes deciding how to allocate resources and resolve conflicts?

• A. Decisional Roles
• B. Interpersonal Roles
• C. Informational Roles
• D. Technical Roles

Answer: (A)

Allocating resources and resolving conflicts are classic examples of a manager making decisions that shape how the organization operates. In this view of managerial behavior, these tasks fall under the decisional roles. This category covers the choices managers must make about scarce assets, how to respond to problems as they arise, and how to negotiate with others to get things done. For instance, deciding where to allocate budgets or personnel, and acting as a disturbance handler to resolve disputes, are both about making strategic choices and taking action.

Interpersonal roles, by contrast, focus on guiding and coordinating people—things like leading, serving as a liaison, or acting as a figurehead. Informational roles involve processing and sharing information—monitoring the environment, disseminating findings, and communicating with others. Technical roles aren’t part of the standard management-role categories in this framework and would refer more to specialized technical work rather than the managerial decision-making process described here.